网购“10-9”枚卤蛋实得1枚顾客最新发声：蛋已吃，并获10倍赔偿；律师：商家强词夺理涉嫌欺诈

\u003cdiv class=\"rich_media_content\"\u003e\u003c!--NO_AD_ERROR_8_2I1--\u003e\u003cp\u003e极目新闻记者张皓\u003c/p\u003e\u003cp\u003e\u003cspan style=\"letter-spacing: 0.05em\"\u003e河南一名大学生日前发视频称，他网购卤蛋时，\u003c/span\u003e商品页面标注的是“10-9枚”，他支\u003cspan style=\"letter-spacing: 0.05em\"\u003e付3.6元后，结果只收到了1枚卤蛋。他咨询商家客服，对方称中间的符号是减号，本来就只有一枚。\u003c/span\u003e\u003c/p\u003e\u003cp style=\"text-align: center\"\u003e\u003c!--IMG_0--\u003e\u003cspan class=\"img_desc\" style=\"color: #999999; display: block; font-size: 13px !important; line-height: 1.5; margin-top: 5px; text-align: left\" title=\"注意：此处为图说区域，编辑正文区域需将光标定位在正文区域\"\u003e受访者供图\u003c/span\u003e\u003c/p\u003e\u003cp\u003e12月26日，极目新闻记者联系到上述视频发布者张博文。他是\u003c!--SECURE_LINK_BEGIN_0--\u003e河南科技大学\u003c!--SECURE_LINK_END_0--\u003e的大一学生。他说，他是今年的9月27日在某电商平台下的单，国庆节结束，10月8日收到货后，发现只有一枚卤蛋。他询问客服，对方称中间符合是减号，客服收到的链接是一枚。于是他直接把那枚卤蛋吃了，也就没过多纠缠此事。最近，他在网上发布了订单和聊天截图，受到众多网友的关注。网购平台看到后就主动联系了他，给予了10倍36元的赔偿。他目前已找不到商家，可能是下架了或“换了马甲”。\u003c/p\u003e\u003cp style=\"text-align: center\"\u003e\u003c!--IMG_1--\u003e\u003cspan class=\"img_desc\" style=\"color: #999999; display: block; font-size: 13px !important; line-height: 1.5; margin-top: 5px; text-align: left\" title=\"注意：此处为图说区域，编辑正文区域需将光标定位在正文区域\"\u003e受访者供图\u003c/span\u003e\u003c/p\u003e\u003cp style=\"text-align: left\"\u003e\u003cspan style=\"letter-spacing: 0.05em\"\u003e对此，有网友纷纷调侃：“如果是9-10枚，是不是还要倒赔给商家1枚？”“套路比鸡蛋多”\u003c/span\u003e\u003c/p\u003e\u003cp style=\"text-align: center\"\u003e\u003c!--IMG_2--\u003e\u003c/p\u003e\u003cp style=\"text-align: center\"\u003e\u003c!--IMG_3--\u003e\u003cspan class=\"img_desc\" style=\"color: #999999; display: block; font-size: 13px !important; line-height: 1.5; margin-top: 5px; text-align: left\" title=\"注意：此处为图说区域，编辑正文区域需将光标定位在正文区域\"\u003e网友评论截图\u003c/span\u003e\u003c/p\u003e\u003cp\u003e对此，\u003cspan style=\"letter-spacing: 0.05em\"\u003e河南泽槿律师事务所主任付建认为，10-9枚卤蛋的表述，根据通常人的理解为10到9枚，商家却强行解释为10减9等于1枚，属于刻意设置文字陷阱，以此为宣传噱头吸引下单，主观上具有欺骗故意。商家需向消费者提供真实、全面的商品信息，不得作虚假或引人误解的宣传。商家提供商品或服务有欺诈行为的，应承担相应的赔偿责任。\u003c/span\u003e\u003c!--NO_AD_0--\u003e\u003c!--EOP_0--\u003e\u003c!--NO_AD_1--\u003e\u003c!--EOP_1--\u003e\u003c!--NO_AD_2--\u003e\u003c!--EOP_2--\u003e\u003c!--NO_AD_3--\u003e\u003c!--EOP_3--\u003e\u003c!--NO_AD_4--\u003e\u003c!--EOP_4--\u003e\u003c/p\u003e\u003c!--PARAGRAPH_4--\u003e\u003c!--PARAGRAPH_3--\u003e\u003c!--PARAGRAPH_2--\u003e\u003c!--PARAGRAPH_1--\u003e\u003c!--PARAGRAPH_0--\u003e\u003cp\u003e（来源：极目新闻）\u003c/p\u003e\u003cstyle\u003e.rich_media_content{--news-tabel-th-night-color: #444444;--news-font-day-color: #333;--news-font-night-color: #d9d9d9;--news-bottom-distance: 22px}.rich_media_content p:not([data-exeditor-arbitrary-box=image-box]){letter-spacing:.5px;line-height:30px;margin-bottom:var(--news-bottom-distance);word-wrap:break-word}.rich_media_content .qn-editor-copy p:not([data-exeditor-arbitrary-box=image-box]){letter-spacing:unset;line-height:unset;margin-bottom:unset;word-wrap:unset}.rich_media_content{color:var(--news-font-day-color);font-size:18px}@media(prefers-color-scheme:dark){body:not([data-weui-theme=light]):not([dark-mode-disable=true]) .rich_media_content p:not([data-exeditor-arbitrary-box=image-box]){letter-spacing:.5px;line-height:30px;margin-bottom:var(--news-bottom-distance);word-wrap:break-word}body:not([data-weui-theme=light]):not([dark-mode-disable=true]) .rich_media_content .qn-editor-copy p:not([data-exeditor-arbitrary-box=image-box]):not(.qn-editor-copy){letter-spacing:unset;line-height:unset;margin-bottom:unset;word-wrap:unset}body:not([data-weui-theme=light]):not([dark-mode-disable=true]) .rich_media_content{color:var(--news-font-night-color)}}.data_color_scheme_dark .rich_media_content p:not([data-exeditor-arbitrary-box=image-box]){letter-spacing:.5px;line-height:30px;margin-bottom:var(--news-bottom-distance);word-wrap:break-word}.data_color_scheme_dark .rich_media_content .qn-editor-copy p:not([data-exeditor-arbitrary-box=image-box]){letter-spacing:unset;line-height:unset;margin-bottom:unset;word-wrap:unset}.data_color_scheme_dark .rich_media_content{color:var(--news-font-night-color)}.data_color_scheme_dark .rich_media_content{font-size:18px}.rich_media_content p[data-exeditor-arbitrary-box=image-box]{margin-bottom:11px}.rich_media_content\u003ediv:not(.qnt-video),.rich_media_content\u003esection{margin-bottom:var(--news-bottom-distance)}.rich_media_content hr{margin-bottom:var(--news-bottom-distance)}.rich_media_content .link_list{margin:0;margin-top:20px;min-height:0!important}.rich_media_content blockquote{background:#f9f9f9;border-left:6px solid #ccc;margin:1.5em 10px;padding:.5em 10px}.rich_media_content blockquote p{margin-bottom:0!important}.data_color_scheme_dark .rich_media_content blockquote{background:#323232}@media(prefers-color-scheme:dark){body:not([data-weui-theme=light]):not([dark-mode-disable=true]) .rich_media_content blockquote{background:#323232}}.rich_media_content ol[data-ex-list]{--ol-start: 1;--ol-list-style-type: decimal;list-style-type:none;counter-reset:olCounter calc(var(--ol-start,1) - 1);position:relative}.rich_media_content ol[data-ex-list]\u003eli\u003e:first-child::before{content:counter(olCounter,var(--ol-list-style-type)) '. ';counter-increment:olCounter;font-variant-numeric:tabular-nums;display:inline-block}.rich_media_content ul[data-ex-list]{--ul-list-style-type: circle;list-style-type:none;position:relative}.rich_media_content ul[data-ex-list].nonUnicode-list-style-type\u003eli\u003e:first-child::before{content:var(--ul-list-style-type) ' ';font-variant-numeric:tabular-nums;display:inline-block;transform:scale(0.5)}.rich_media_content ul[data-ex-list].unicode-list-style-type\u003eli\u003e:first-child::before{content:var(--ul-list-style-type) ' ';font-variant-numeric:tabular-nums;display:inline-block;transform:scale(0.8)}.rich_media_content ol:not([data-ex-list]){padding-left:revert}.rich_media_content ul:not([data-ex-list]){padding-left:revert}.rich_media_content table{display:table;border-collapse:collapse;margin-bottom:var(--news-bottom-distance)}.rich_media_content table th,.rich_media_content table td{word-wrap:break-word;border:1px solid #ddd;white-space:nowrap;padding:2px 5px}.rich_media_content table th{font-weight:700;background-color:#f0f0f0;text-align:left}.rich_media_content table p{margin-bottom:0!important}.data_color_scheme_dark .rich_media_content table th{background:var(--news-tabel-th-night-color)}@media(prefers-color-scheme:dark){body:not([data-weui-theme=light]):not([dark-mode-disable=true]) .rich_media_content table th{background:var(--news-tabel-th-night-color)}}.rich_media_content .qqnews_image_desc,.rich_media_content p[type=om-image-desc]{line-height:20px!important;text-align:center!important;font-size:14px!important;color:#666!important}.rich_media_content div[data-exeditor-arbitrary-box=wrap]:not([data-exeditor-arbitrary-box-special-style]){max-width:100%}.rich_media_content .qqnews-content{--wmfont: 0;--wmcolor: transparent;font-size:var(--wmfont);color:var(--wmcolor);line-height:var(--wmfont)!important;margin-bottom:var(--wmfont)!important}.rich_media_content .qqnews_sign_emphasis{background:#f7f7f7}.rich_media_content .qqnews_sign_emphasis ol{word-wrap:break-word;border:none;color:#5c5c5c;line-height:28px;list-style:none;margin:14px 0 6px;padding:16px 15px 4px}.rich_media_content .qqnews_sign_emphasis p{margin-bottom:12px!important}.rich_media_content .qqnews_sign_emphasis ol\u003eli\u003ep{padding-left:30px}.rich_media_content .qqnews_sign_emphasis ol\u003eli{list-style:none}.rich_media_content .qqnews_sign_emphasis ol\u003eli\u003ep:first-child::before{margin-left:-30px;content:counter(olCounter,decimal) ''!important;counter-increment:olCounter!important;font-variant-numeric:tabular-nums!important;background:#37f;border-radius:2px;color:#fff;font-size:15px;font-style:normal;text-align:center;line-height:18px;width:18px;height:18px;margin-right:12px;position:relative;top:-1px}.data_color_scheme_dark .rich_media_content .qqnews_sign_emphasis{background:#262626}.data_color_scheme_dark .rich_media_content .qqnews_sign_emphasis ol\u003eli\u003ep{color:#a9a9a9}@media(prefers-color-scheme:dark){body:not([data-weui-theme=light]):not([dark-mode-disable=true]) .rich_media_content .qqnews_sign_emphasis{background:#262626}body:not([data-weui-theme=light]):not([dark-mode-disable=true]) .rich_media_content .qqnews_sign_emphasis ol\u003eli\u003ep{color:#a9a9a9}}.rich_media_content h1,.rich_media_content h2,.rich_media_content h3,.rich_media_content h4,.rich_media_content h5,.rich_media_content h6{margin-bottom:var(--news-bottom-distance);font-weight:700}.rich_media_content h1{font-size:20px}.rich_media_content h2,.rich_media_content h3{font-size:19px}.rich_media_content h4,.rich_media_content h5,.rich_media_content h6{font-size:18px}.rich_media_content li:empty{display:none}.rich_media_content ul,.rich_media_content ol{margin-bottom:var(--news-bottom-distance)}.rich_media_content div\u003ep:only-child{margin-bottom:0!important}.rich_media_content .cms-cke-widget-title-wrap p{margin-bottom:0!important}\u003c/style\u003e\u003c/div\u003e

【纠错】【责任编辑:戴尔库里30】

深度观察

新华全媒头条丨数智时代，作为“手工艺”的文学何以转型发展